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Current publications list
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You can also contact the Customer Service Centre on free phone 0800 085 65 75 or visit your local housing office to request one of our publications.
Please click on the links below to view documents under that heading:
Your Tenancy
Your Estate
Home Improvements
Leaseholders and Right to Buy
Sheltered Housing
Getting Involved
General Leaflets
Your Tenancy
Local Information pack for new tenants (available from your local housing office)
Tenants' handbook
Tenancy Agreement
Reporting your repairs
How to make a complaint
Comments Form
Customer Complaints Form
Tenants Service Charter
Asbestos leaflet
Refugees and asylum seekers in the UK - Myths and facts
A guide to paying your rent and managing your debt
Having difficulty paying your rent?
Pay your rent and garage charges - online
Adapting your home to meet your needs
How to apply for a property for the first time or move from one property to another
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Your Estate
How Hounslow Homes and Residents Can Help Reduce Anti-Social Behaviour and Hate Crime
Domestic violence
Caretaking Satisfaction reply card
Neighbourhood Wardens leaflet
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Home Improvements
Decent Homes Standard (DHS) story
Five Year indicative Programme 2007/8 - 2011/12
Five year approved programme 2007/8 to 2011/12
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Leaseholders and Right to Buy
Pay your service charges
Home ownership service standards
Leaseholders' handbook
Your Service Charge Certificate Explained
Leaseholder Dispute Resolution Scheme
Consultation on major works 2007/08 and 2008/9 - 2011/12
Right to Buy
Leaseholders Newsletter (Quarterly)
Approved Major Works Programme - Leaseholders
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Sheltered Housing
Linkline leaflet
Sheltered Housing Compact
Sheltered Housing leaflet
A guide to sheltered properties in East area
A guide to sheltered properties in Central area
A guide to sheltered properties in West area
Sheltered Housing Prospectus
Sheltered Housing opt out form
Supporting People
Sheltered tenants guide to reporting your repairs
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Getting Involved
Residents groups
Hounslow Tenants' Compact (Roadmap to involvement and partnership)
Hounslow Tenant Participation Compact (summary)
Involvement Leaflet - Tenants and Residents Associations
Involvement leaflet - Decision making
Involvement leaflet - Housing management
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General Leaflets
Welcome to Hounslow Homes
Accessing Hounslow Homes' Services
Your Housing Contacts
Annual Report 2005/2006
Plan for Excellence 2004 - 2010
Gardening Competition 2007 entry form
Going the extra mile leaflet (Staff awards nominations form)
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