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About | How we are governed | Service standards | Latest news | Jobs | A-Z services | Tenant and estate | Anti-social behaviour | Home Ownership | Report your repair | Applying for housing | Getting involved | Pay your rent | Housing contacts | Hounslow Council | Access for all | Staff awards | Sheltered Housing | Rent a garage | |
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Quality and performance monitoring To allow us to show how successfully we are providing services to you, we need to measure what it is we are doing. We measure things like the amount of rent collected, the time taken to carry out repairs and how satisfied you are with the services we provide. You can find this information in the publications below: Monthly Flyer Quarterly Management Information Report Hounslow Homes Targets 2007/2008 These documents show our end of year performance for 2006/2007 and performance targets set for 2007/2008 Please click on the links below to access these documents. Service Plan Plan for Excellence |
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