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What can we do to help? The action that we will take will depend on the type of issues that you are reporting, the powers we have to deal with those issues and the type of action that you agree we can take. We will give you advice and help about what we can do to support you and help you sort out the issues. Here are some of the things we can do to help:
Any action that we take will only be with your say-so. Where we cannot help you, if the behaviour you have reported is not a breach of the tenancy agreement or leasehold conditions and Hounslow Homes has no legal power to act, we will give you advice about who else may be able to help. |
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