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Locata is choice based letting system where you can bid for properties to help you move from one property to another.

Applicants must register online and are placed into one of 4 bands according to their housing need. Once you have registered and we have confirmed you are a Hounslow Homes tenant,  you will receive a registration number so you can start bidding for properties. You'll also be told what banding you are in and what type of properties you can bid for.

All bids are processed at the Locata central office and prioritised by band and the length of waiting time on the scheme. We strongly recommend that you bid regularly. You can bid for up to three properties during each bidding period which starts every Thursday at 12 noon and end each Monday at 4pm. Offers will not be made to members who have bid for a property they are not eligible for, so please make sure you know what property type you are registered for and bid appropriately.

After bidding has closed, if you are chosen to view the property we will get in touch to make an appointment with you.

Please makes sure we have all your details correct. Wrong information about your household could delay your application, affect your banding and the type of property you are eligible to bid for. Contact the Customer Service Centre on 0800 0856575 to check or to inform us of any changes.

Bidding Guidance

Houses and properties with gardens are always the most popular and attract a high number of bidders. The number of first time and transfer applicants is high, and the number of available properties is limited, so we advise you to bid realistically for a property that suits your need but may not necessarily be your preferred property type. For example, you should consider bidding for a three-bedroom flat/maisonette as well as houses, if the property will meet your families housing need.

Due to the high demand for social housing in Hounslow and the surrounding boroughs, Hounslow is having to adhere closely to its refusal policy.

As a result, we will no longer be able to bid for properties on your behalf.  You are able to bid for free at any of our housing receptions using one of the touch screen kiosks. You can also bid by text, completing a coupon, via Sky or Virgin or smartphone using a free downloadable app.

For more information on how council housing, please see the London Borough of Hounslow website

Feedback on bids

The Locata website gives feedback on the offers that have been made for each property, giving the band, the date the applicant registered and the type of applicant that was offered the property (e.g. homeseeker or transfer applicant) after bidding had closed.

For more information or to register visit the Locata website. If you have any queries please contact the Customer Service Centre on 0800 085 65 75 or visit your local housing office to speak to an advisor.